These Terms and Conditions (“Terms”) govern your access to and use of the websites, mobile applications, and other online products and services (collectively, the “Services”) provided by Okaysou (“Okaysou”, “we”, “us” or “our”).
Please read this document carefully before using any of our Services. By accessing or using our Services, you agree to be bound by these Terms. If you do not agree to all the terms and conditions of this agreement, you may not use the Services.
In addition to these Terms, additional terms, policies and disclaimers may apply to certain Services. Those additional terms become part of your agreement with us if you use those Services.
Using Our Services
Account Registration: You may browse some of our Services without registering for an account. However, to make purchases, access certain content or features, you will need to register and create an account.
When you create an account, you agree to provide accurate and complete information about yourself. You are solely responsible for any activity occurring in your account and must safeguard your login credentials.
Ordering Products: We make every effort to display products accurately on our website and mobile apps. However, actual colors, sizes and packaging may differ from what is shown. Prices and availability are subject to change without notice.
When you place an order, you are offering to purchase the product. All orders must be accepted by us or we have no obligation to sell you the product. We may require additional verification or information before accepting any order.
Payments: All purchases are subject to payment with a valid credit card, debit card or other payment method accepted by Okaysou. We reserve the right to seek validation of your payment details before completing a purchase.
Taxes: Applicable taxes may be applied to your order total depending on your location. You are responsible for paying any such taxes.
Shipping Policies: Shipping fees apply to all orders and the cost depends on your location. You agree to accept delivery of products at the shipping address provided with your order. We are not responsible for lost or undelivered packages.
Returns and Refunds: If you are not fully satisfied with your purchase, you may request a refund within 30 days of delivery for a full refund of the purchase price, minus shipping costs. Items must be returned in original condition. Custom or personalized products are non-refundable.
Prohibited Uses: You agree not to use our Services for any unlawful purpose or in a way that harms us or any other party. This includes reselling or redistributing our products, using any data mining or similar data gathering activities, or using robotic, manual or systematic extraction of content from our Services.
Intellectual Property: All content published and made available on our Services is the property of Okaysou and is protected by copyright, trademark and other applicable laws. Using our Services does not give you ownership of any intellectual property rights.
User Content: You are solely responsible for any content you publish or share on or through our Services. You represent and warrant that you have all rights necessary to share or publish such content. We may remove any content at our discretion without notice to you.
External Links: Our Services may include links to third party websites and services. We are not responsible for the accuracy, completeness, safety or usefulness of information found on external sites.
Limitation of Liability
Okaysou shall not be liable for any damages whatsoever, including indirect, incidental, special, punitive or consequential damages arising out of or in connection with the use of our Services. This applies regardless of whether the damages are foreseeable and whether Okaysou has been advised of the possibility of such damages.
Disclaimer of Warranties: Our Services are provided “as is” and we make no warranties of any kind regarding their accuracy, completeness, safety or reliability. We disclaim any express or implied warranties including warranties of non-infringement, merchantability or fitness for a particular purpose to the fullest extent permitted by law.
Indemnification: You agree to defend, indemnify and hold Okaysou harmless from any third party claims arising from or related to your use of our Services, any user content you post, or your violation of these Terms. Okaysou reserves the right to assume exclusive defense of any matter subject to indemnification by you at your expense.
Modifications to Services
We reserve the right to modify, suspend or discontinue all or part of our Services with or without notice. We shall not be liable for any such changes.
Your continued use of our Services constitutes acceptance of any modifications. The most current version of our Terms will be available on our website. You are advised to check for updates regularly.
Termination of Services
We may terminate your access to and use of our Services at our discretion without notice for any reason, including your breach of these Terms. We reserve the right to cancel orders or suspend your account if we suspect fraud, misuse of our Services or violation of our policies.
Provisions intended to survive termination shall remain in effect after termination. This includes without limitation provisions regarding ownership of content, limitations of liability, indemnification, warranty disclaimers and dispute resolution terms.
Governing Law and Jurisdiction
These Terms are governed by the laws of the State of California, USA excluding its conflicts of laws rules. You agree that any dispute arising from your use of our Services will be subject to the exclusive jurisdiction of state or federal court in San Francisco County, California USA.
If any provision of these Terms is found invalid by a court of law, the parties agree that the court should attempt to give effect to the intention of that provision, and the remaining provisions will remain in full effect.
Dispute Resolution
We hope to resolve any concerns you have about our Services quickly and amicably. If we are unable to do so, we agree to attempt to resolve disputes through binding, confidential arbitration in San Francisco, California. Arbitration allows for a neutral venue, efficient process and reduced legal costs.
The American Arbitration Association will administer arbitration under its Consumer Arbitration Rules. Arbitration fees and incentives to expedite the process shall be divided equally between us. The arbitrator may not consolidate claims or order relief that exceeds what we can do individually.
Any arbitration decision is final and enforceable in court. However, if arbitration is unenforceable where you live, you agree to resolve disputes in the courts located in San Francisco County, California.
Class Action Waiver
You agree that any claims must be pursued on an individual basis. By using our Services, you waive your ability to participate in class action lawsuits, class arbitrations or representative proceedings of any kind.
Consent to Electronic Communications
By using our Services, you agree that we can communicate with you electronically regarding legal, billing and support issues using the contact information associated with your account.
Privacy Policy
Please review our Privacy Policy to understand how we collect and use information about you. By using any of our Services, you agree to the terms of our Privacy Policy.
Changes to These Terms
We may revise these Terms from time to time and will always post the most current version on our website. If a revision meaningfully reduces your rights, we may notify you via email or other means.
By continuing to use our Services after a change takes effect, you agree to be bound by the updated Terms. If you do not agree to the changes, please discontinue use of our Services.
Contact Us
If you have any questions about these Terms, please contact us at:
Okaysou Inc.
1504 Roosevelt Street
San Francisco, CA
Email: [email protected]